POSITION PURPOSE
• Engage customers who comes to OC, make them comfortable in OC & educate
them on CBS / CLS
• To make the customers to have complete Jaquar bathing expereince
• To provide customer leads to sales team to follow up with them
• To ensure customers are properly followed-up by sales team after their visit to OC
• To introduce & promote new products brought out by the company
• To ensure customer satisfaction as targetted
JOB PROFILE
• To educate every walk in customer on CBS & CLS
• To educate every customer about complete product details of each vertical, our USPs, competition benchmarking & value to the customers
• To understand the needs of the customers and guide them about Jaquars range of complete bathing solutions
• To educate customers on new products launched by the company
• To educate customers about our dealers network & sales process
• To support customers in locating the nearest dealer for their convenience
• To provide customers leads to the sales team
• To ensure that the customers are properly followed by sales team from first meeting till maturity or conversion to sales
• To ensure targeted conversion of customers into sales
• To ensure conversion of bathrooms into different CBS verticals as per OC targets
• To ensure contribution of new products into sales as per defined targets
• To ensure customers conversion into CLS as per defind targets
• To display Jaquar products at OC as per VM guidelines
• To share customer feedback on product display with VM
• To display Jaquar new products at OC in the defined time limits
• To ensure cleanliness & upkeep of highest standard at OC
• To ensure that customers satisfaction to be more than ___%
• To manage inventory at OC
• To take stock with accounts as per agreed timelines
• To ensure 100% stock matches between system stock & physical stock
• To ensure CBS revenue generation for different verticals as per defined targets
