• To educate dealers on CBS, its purpose, advantages, benefits and how it leads to better business for the dealers

• To brief dealers and their sales staff complete product details of each vertical, our USPs, competition benchmarking & value to the customers

• To get CBS sales training done of the dealers sales staff educating them on selling arguments for each product vertical

• To train dealers and their sales staff to offer complete bathing solutions & not sell individual products by bringing their focus on promotion of concept selling rather than doing product selling

• To ensure Maximum display at dealers showrooms in the given space through JDs

• To ensure suitable branding and maintain Brand Hygiene at all costs

• To set example by personally handling customers at the dealers counter to demonstrate how the product knowledge and

selling arguments are to be used to sell products as company price

• To ensure price discipline at all dealers counters

• To maintain data in company given software of each customer handled by you at the dealers counter and to follow up till maturity, conversion to sales

• To take other important customers leads from the dealers who visited for follow up at dealers counters

• To follow up with trade customers who patronize respective dealer counters and educate them on CBS, products details of each vertical, our USPs, competition benchmarking

• To convince these trade customers and generate customers leads from them

• To conduct monthly plumber meets attached to dealers counter  

• To organize plumbers trainings through customer care on CBS installation 

• To take information from plumbers about details of sites they are working on, etc.

• To handle customers leads generated from dealers, trade customers, plumbers and follow up till maturity, conversion to sales

• To coordinate with Customer Care & ensure plumber trainings at respective dealer counters are done

• To ensure the desired number of plumbers attend the trainings at dealers counter

• To introduce & educate the dealers & their sales staff about the new products modification done by the company

• To educate dealers (& their sales staff) on benefits of using dealer portal for problem redressal & access to latest information

• To support dealers & resolve their issues related to supplies, sales, policies, Customer Care & other issues

• To educate dealers on the benefits of issuing warranty certificates for all customers 

• To ensure dealers issue warranty certificate to every customer

•  To educate dealers on OC support available to them & to set target for each dealer to send customers to OC

• To bring customers to OC

• To bring customers to plant

• To do at least 180 productive meetings per month with external customers

• To ensure revenue genertaion targets dealer wise for CBS, product vertical-wise in line with Counters Market Potential Mapping are achieved